The Anne Frank House is one of the most important and most heavily visited museums in Amsterdam. In order to manage the large number of visitors as well as give visitors more historic context and depth of understanding, a new entrance area, extra visitors’ facilities and additional galleries have been created.
The Anne Frank House receives over 1.2 million visitors each year, whereas the previous extension in 1999 (by Benthem Crouwel Architects) was based on approximately 500,000 visitors per year. It was therefore necessary to adapt the museum, but without losing the authentic character of the Secret Annex. In order to add extra space to the museum, the adjacent student accommodation has been purchased. By adding a new, large entrance hall with its front entrance on the Westermarkt Street, the museum will be better equipped to receive its visitors. The ticket desk, museum shop, museum café, offices and educational spaces have been moved and redesigned. The sanitary facilities have been extended and a cloak room and new access system installed. Separate entrances for staff, groups and visitors with e-tickets have been added on the Westermarkt side.